Coalfield Phone

Always stay connected with reliable home phone service.

Man in a button up shirt using a corded phone

Serving your telephone needs for the past 60 years

Coalfields Telephone & Broadband serving telephone, television and broadband needs of our customers is our primary goal. Whether it is quality phone service with the latest in calling features, or high-speed cable internet service (Broadband) that brings the world to your front door, we bring a host of telecommunications technologies home.

Coalfields is very excited to be the industry leader in serving your entertainment needs. We pride ourselves in giving you the best Phone, Broadband and Digital TV Services in Eastern Kentucky
R. Heath Wiley, Director of Marketing

See what’s available in your area!

The following services are available in:

Don’t cut the cord

Remove Dial Up, Add High Speed Broadband

I.e., you will have to depend on your wireless phone for Internet service; in certain instances, you may be able to connect your wireless phone to your PC to access the Internet, but you are likely to need additional hardware and/or software to enable your wireless phone to communicate with your PC; in any case, you need to keep in mind that your time spent on the Internet will count against the minutes in your wireless plan.

You will be unable to reach someone at home who does not have their cell phone turned on or with them.
You must keep your wireless phone charged at all times in order to use it. If the power goes out and your wireless phone is not charged, or the battery wears down, you will have to wait for power to be restored before you can charge your phone.
If you take your wireless phone with you, other members of your family will be without a telephone. Are you going to purchase a wireless phone for every member of your family?
In a home emergency, or hazardous weather condition, your landline telephone may be the most reliable.
Should you decide to re-connect your wireline phone service in the future, you will be responsible for applicable set-up fees and charges to connect your home phone.
In general, a phone number can only be assigned to a single wireless phone. With a traditional wireline phone, you can have many phones (or extensions) in your house that hook-up to the same number. Typically, wireless phones can’t share numbers. With your wireless phone there are additional charges to share or ring one number.
If your home is in an area that does not enjoy clear wireless reception, your calls might be patchy, unclear, or have a tendency to drop. Be aware of your surroundings and the type of reception that your wireless phone gets at home, as this is the type of service quality you’ll have for all your calls.

THE BOTTOM LINE—STAY CONNECTED WITH COALFIELDS TELEPHONE.

Old man talking on a corded phone at home

Helping your family save every month

Coalfields Telephone & Broadband Company has almost a 50 year history that is marked by commitment, hard work and unparalleled pride in the character and scope of our service to customers. We have kept pace with technology to meet our customers’ needs.

We offer basic telephone service in the areas of Grethel, Harold, and Wheelwright including the communities of Beaver, Betsy Layne, Bevinsville, Buckingham, Bypro, Hurricane Road, Ivel, Melvin, Stanville, Teaberry, Toler, Tram, and Weeksbury.

We also provide solutions for video, data, Internet, wireless, long distance, network management and consulting needs.

Residential customers can receive single-party, flat-rate, voice-grade telephone service, including touch-tone and access to:

Long Distance Services

Operator Services

Directory Assistance

E-911 Emergency Service

The cost for these services is approximately $10.58 per month for a residence.* Single-line business customers pay about $18.33 per month.*

Kentucky Lifeline (a government based program)can provide a discount of $12.75 per month, and free toll limitation services are available to qualifying residential customers through Coalfields Telephone Residential Lifeline Assistance Program.

These benefits are available to customers participating in Supplemental Security Income (SSI), Supplemental Nutrition Assistance Program, Medicaid, Federal Public Housing / Section 8, Veterans Pension Benefits and Survivor Pension Benefits.

For more information about Coalfields Telephone other services and benefits, contact your representative at 1.606.478.9401 ext: 6205#

You must have present one or more of the following documents acceptable for eligibility:

Prior year’s tax return
Current income statement or pay stub
Social Security statement of benefits
Veterans Administration statement of benefits
Retirement/pension statement of benefits
Unemployment/Workmen’s Compensation statement of benefits
Divorce Decree
Child Support Award

Must cover one full year OR three consecutive months of the same document within the previous twelve months.

2021 Federal Poverty Levels for Lifeline Eligibility
(based on the number of people in the household)

1 person – $17,388

2 people – $23,517

3 people – $29,646

4 people – $35,775

5 people – $41,904

6 people – $48,033

7 people – $54,162

8 people – $60,291

For each additional person, add $6,129

(Lifeline is non-transferable and only one discount is available per household)

Check out our Virtual Phone Directory

Gearheart Phone has made it very simple for you to find a number…You now have access to our FREE Online Gearheart Telephone Directory.

Check it out now

Coalfield’s Telephone Coverage Area

Coalfields Telephone and Broadband has been servicing the fine folks of Wheelwright, Harold and Grethel for the past 50 years and were not slowing down. We pride ourselves in offering the BEST in Telephone, Broadband and Digital TV in Eastern Kentucky. The map of our Coalfields Telephone and Broadband Service Area is below.

*Most areas that are listed on the map can receive all Telephone, DSL Internet and IMC Digital TV services. Note: VoIP Digital Phone IS NOT available in the Coalfields Service Area.

Business Services

Gearheart Telephone provides Business Phone Solutions with 24/7 Priority Support to keep you connected with your customers.

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