DHCT Protection Plan

This plan insures the DHCT(s) (set-top box or boxes) equipment against loss or damage. ALL DHCT EQUIPMENT IS THE PROPERTY OF INTERMOUNTAIN CABLE INCORPORATED. IT IS THE CUSTOMER’S RESPONSIBILITY TO INSURE THE EQUIPMENT FOR LOSS OR DAMAGE. Failure of the equipment under normal wear and tear is not an insurable incident and is not covered under this insurance plan. Equipment failure due to normal wear and tear will be repaired or replaced at the cost of Inter Mountain Cable, Inc. (IMC).

1. DAMAGE TO THE DHCT UNIT: Customer will bring the DHCT unit to the offices of IMC. IMC will determine the cause of damage to the DHCT unit. If the damage is due to neglect or misuse, IMC will notify the Customer that the damage is an insurable incident. If a failure is due to normal wear and tear, IMC will repair or replace the equipment.
2. LOSS: The loss of a DHCT unit due to theft, fire or any other circumstance that causes the customer to lose control of the equipment is an insurable incident.
3. DEDUCTIBLE: If IMC determines that an insurable incident has occurred, the customer is responsible for paying a deductible for the claim. The amount of the deductible is $100.00 per incident for each insured DHCT unit.
4. CLAIMS: Up to three (3) claims may be made in a twelve (12) month period. Each insurable DHCT claim is subject to a $100.00 deductible. Customer’s account must be paid in full prior to receiving a new or repaired unit from IMC.
5. NOTIFICATION: You agree to notify IMC of any loss or damage to a DHCT unit as soon as you are aware of such loss or damage.
6. ACTIVATION: Customer must have paid for the DHCT Protection Plan for two consecutive months prior to being covered under this plan.
7. CANCELLATION: IMC reserves the right to cancel the DHCT Protection Plan in cases of fraud, non-payment or an excessive number of claims.